As far as you know, you don’t get to hop on the ride again. 

No do-overs. 

This moment doesn’t come again; this day doesn’t come again. 

This is it.

So, yeah, still do all the things you care about. 

But don’t take yourself too seriously —...

The Boy, the Mole, the Fox and the Horse by Charles Mackesy

Trying to foreshadow every detail of the path ahead of you is a dizzying, paralyzing, and impossible proposition. 

In the same way that a climber ascending a new mountain can’t possibly anticipate every...

Today is the eve of the lunar new year. 

As a kid, my favorite part of the new-year tradition was receiving red envelopes filled with money that I would invariably spend on Pokemon cards. Yes, I am slightly ashamed to admit this. 

As an adult, I’ve come to...

The guilt that comes from feeling inactive is a real thing.

If you’ve ever thought to yourself, “I should be doing more,” then you know what I’m talking about. 

From my experience, I can certainly attest to it. 

Here’s a crazy thought, thought:

Choosing to do nothing doesn’t...

In an experiment conducted by Harvard Business School professor Francesca Gino, students were asked to sing “Don’t Stop Believing” by Journey in front of strangers. 

Some students were asked just to sing the song, while other students were asked to put on a bandana — something that many admitted...

Do you ever get anxious by the sight of growing or incomplete to-do lists? 

Have you ever found yourself at a dinner with friends or on vacation feeling overwhelmed with thoughts about unsolved problems and work left to do?

If your answer is yes, here are a few ideas...

Sometimes you can be your fiercest critic — and I mean fierce. 

When you made a mistake at work or home, maybe you told yourself, “I’m a failure.”

When you didn’t get the job, or your partner broke up with you, maybe you told yourself, “I’m not good enough.” ...

Whether you revel in the process of figuring things out or are intimidated by it, here are some operating principles that will help facilitate the process. 

Ask for help

According to Dr. Wayne Baker, Professor at the University of Michigan’s Ross School of Business, most people are willing to...

At the end of every customer service interaction, Amazon customers are asked the same question: "Did I solve your problem?"
 
Screenshot from a chat with an Amazon Customer Service bot a few weeks ago

This question captures the heart of what customer service is intended to...

The price you pay for a week-long vacation with your family is a week of life that you will never get back.
  The price you pay for being angry at the driver in front of you during your 10-minute commute is 10 minutes of your life that you will never...