Them's the breaks

Do you owe a subscription to a service that is no longer working? One person's answer is Yes!

In January of 2023, Twitter rescinded the previously freely-available use of its API, which devastated third-party applications like Twitterific and Tweetbot. Without the API, these apps are dead in the water and unusable for people managing their Twitter accounts.

Apple automatically canceled subscriptions when the apps were removed from the App store, but what about accounts where people had already paid for annual subscriptions? One writer is advising people not to request refunds.

There is a "subscription problem," as pointed out by Sean Heber, from the Icon Factory, maker of Twitterific, in a blog post
 
"[If] you were a subscriber to Twitterrific for iOS, we would ask you to please consider not requesting a refund from Apple. The loss of ongoing, recurring revenue from Twitterrific is already going to hurt our business significantly, and any refunds will come directly out of our pockets - not Twitter's and not Apple's. To put it simply, thousands of refunds would be devastating to a small company like ours."

So, if in January I paid for an annual subscription to Twitterrific, and the app stopped working that very month, I'm not supposed to ask for a prorated refund. Do I have that right? I understand it's not Apple's fault and not Twitterrific's fault, but why should customers be out of the money?  

I should no longer pay a subscription if a service is no longer available, and if I was gracious enough to pay in advance, then I should be entitled to a refund for the time the service was no longer available. 

Them's the breaks.
Was watching a great 2010 interview with 
Steve Jobs
. One interviewer asked why 
Apple
wasn't supporting 
Adobe
 
Flash
, which at the time was The way to make interactive UIs... remember back then the interactive web was still nascent. As in many developers would make an Adobe Flash application and their websites would simply load that into the page.

Apple bucked the trend by not supporting that in their default browsers that came with the 
iPhone
and 
iPad
 

The interviewer hilariously talks about this great app that was 'so good'. I don't even know if it exists anymore. But he was using it as an example for the consequences for not supporting software such as Flash.

Jobs remarks about how there's plenty of software in the bygone days that were huge and that constantly new 
software
will win out. Also he accurately and astutely stated that they are open to supporting respectable standards such as 
HTML
5 in this case.
2023-03-10 16:31:39